New venture: 🚀

A new journey begins today: I’m building (@tapdotapp) and the waitlist is now open!

It’s group chat, reimagined. The missing link between texts and Messenger, something I’ve been missing for a while. Share stuff and make plans with your friends, coworkers and your day-to-day. No ads, no algorithms.

Tools & Resources for Working with JTBD

Just about everything I’ve found on Jobs to be Done, a theory and toolset for understanding what drives customer behavior. Get my tools and resources, including free worksheets.

The Technology Trap

Digital innovation is a hot topic. Everyone fears disruption. And yet we continue to ship software that does anything but eat the world.

How many apps on your phone do you actually use?

10 Things to Remember for Your Next Presentation

Too many people present their ideas in black and white, with no rhythm and too many bullets, motivating little more than a refresh of inboxes. Use these 10 tips to light up the screen, bring your subject matter to life and make your ideas heard.