What makes a users’ experience feel like magic? And what would ruin it? 🤔
This is the logic underpinning my “Barbell” framework, and it helps you find tiny solutions to big problems. Join CPHUX for instant access to this 60-min webinar and AmA.
Lars and I are evolving our tools and materials from Fagfestival ‘18 into a masterclass / seminar-ish format. We’re doing a new two-part webinar version on May 23 + Jun 12, with Dansk Journalistforbund. Access to these webinars are restricted to members, but a full package is coming soon, available to anyone looking to learn Demand Thinking.
A Job Story is a great way to introduce demand thinking to your team and coworkers, as both a workshop/intro tool, and as a format to keep insights visible over time.
Just about everything I’ve found on Jobs to be Done, a theory and toolset for understanding what drives customer behavior. Get my tools and resources, including free worksheets.
Digital innovation is a hot topic. Everyone fears disruption. And yet we continue to ship software that does anything but eat the world.
How many apps on your phone do you actually use?
Strategies, products and companies fail, when any of these components are out of sight. Jobs to be Done theory helps us focus on the intersection of all three.